Questions & Answers
Can I order in bulk or small quantities?
Yes. We support both bulk orders for large projects and smaller trial batches to help clients test product performance first.
Do you provide free samples?
Yes, for customers with a proven shipping record or ongoing purchasing plans, we offer free samples to support testing and comparison, helping reduce the risk of trial orders.
What if there are problems during product use?
We follow a clear after-sales process, including issue analysis, inspection, and repair or refund if needed. We take full responsibility for quality problems and guarantee a response within 3 days.
What certifications do you have?
Our company is ISO 9001 certified. Upon request, we can provide SGS test reports, raw material inspection certificates, and other internationally recognized documents to support customs clearance and bidding requirements.
Which countries do you export to? Do you have similar client cases?
Our products have been exported to more than 40 countries and regions, including Russia, Central Asia, Eastern Europe, South America, and the Middle East. Long-term partners include geological exploration companies, water well drilling teams, and engineering contractors. We also have multiple successful sample replication cases to share.